Residence Manager
Hire Resolve
Durban, KwaZulu-Natal
Permanent
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Posted 28 April 2026 - Closing Date 28 June 2026

Job Details

Job Description

An exciting opportunity exists for an experienced Residence Manager to oversee a student accommodation facility.

This role combines operational management with student engagement, ensuring a safe, inclusive, and well-managed living environment while fostering a strong sense of community.

Key Responsibilities

  • Oversee day-to-day residence operations (maintenance, cleaning, security)
  • Ensure compliance with health, safety, and fire regulations
  • Manage leases, check-ins/outs, and room allocations
  • Monitor occupancy levels and assist with vacancy management
  • Plan and execute student social, cultural, and educational events
  • Develop and manage a student experience calendar
  • Supervise and manage Student Life Interns
  • Build and maintain strong relationships with students and stakeholders
  • Promote inclusivity and community engagement
  • Act as first point of contact for student concerns and emergencies
  • Manage incidents, reporting, and follow-ups
  • Provide basic counselling support and referrals
  • Mediate conflicts and enforce residence rules fairly
  • Manage student communication platforms (e.g. WhatsApp groups)
  • Maintain accurate records (student data, incidents, maintenance logs)
  • Prepare monthly reports on occupancy, budgets, and activities
  • Assist with budgeting and cost control

 Requirements

  • Diploma or Degree in Social Work, Education, Hospitality, Business, or Property Management
  • Minimum 5+ years’ experience in student accommodation or residence management (essential)
  • Experience in hospitality or community development (advantageous)
  • Knowledge of NSFAS and student housing regulations (advantageous)

How to Apply:

Contact Hire Resolve today for your next career-changing move

Our client is offering a highly competitive salary for this role based on experience.

Apply for this role today, contact Mischa Bornman at [email protected]  or on LinkedIn

You can also visit the Hire Resolve website: hireresolve.us or email us your CV to: [email protected]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise