A national leader in vehicle and building glass solutions is seeking an experienced Fitment & Maintenance Centre Manager to oversee operations at two key branches along the Garden Route, based in Knysna and Plettenberg Bay. This role is ideal for a hands-on, detail-driven leader with strong technical expertise in glass replacement, safety system calibration, tinting, regassing, and workshop operations. The successful candidate will thrive in a fast-paced, customer-focused environment, bringing strong operational oversight, people management, and service excellence across both locations.

Responsibilities:

• Manage the daily operations of fitment centres in Knysna and Plettenberg Bay

• Oversee staff and ensure service excellence across offerings such as glass replacement, calibration, regassing, and tinting

• Ensure compliance with operational procedures, safety regulations, and quality standards

• Utilise CRM and SAP systems for scheduling, stock control, and workflow management

• Lead and develop a high-performing team while resolving operational issues effectively

• Maintain high customer satisfaction through efficient service delivery and communication

Requirements:

• Matric / Grade 12

• Minimum 5 years of experience in a service centre, workshop, or fitment centre management role

• Proven hands-on experience in glass fitment

• Strong leadership, people management, and problem-solving capabilities

• Proficiency in administrative processes, planning, and communication

• Technically inclined and comfortable with hands-on operations

• Proficiency in CRM platforms and SAP systems

• Ability to perform under pressure in a fast-paced environment

• Valid driver’s licence and willingness to travel between branches

• Based in or willing to relocate to Knysna, Plettenberg Bay, or surrounding areas (e.g. George)

Benefits:

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  [email protected]

 

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.