A leading automotive retail group is seeking an experienced Senior Retail Manager with strong expertise in managing large-scale retail or dealership operations to join their team in Centurion. The successful candidate will be responsible for overseeing daily operations at a high-volume hypermarket dealership, driving sales performance, and ensuring an exceptional customer experience through effective team leadership and operational excellence.

Responsibilities:

• Oversee daily operations to ensure smooth and efficient dealership functioning.

• Lead, motivate, and manage a large sales team to achieve performance targets.

• Implement and monitor sales strategies, promotions, and customer engagement initiatives.

• Manage inventory levels, rotation, and merchandising standards.

• Ensure compliance with health, safety, and regulatory requirements.

• Analyze sales reports and KPIs to identify growth opportunities and operational improvements.

• Handle customer queries and complaints professionally and efficiently.

• Collaborate with suppliers, logistics, and finance teams to optimize store performance.

• Conduct staff training, performance reviews, and succession planning.

Requirements:

• Minimum 10 years’ experience in retail management, preferably within a hypermarket or large-format dealership environment.

• Proven leadership and people management skills.

• Strong understanding of retail operations, merchandising, and customer service principles.

• Excellent communication, interpersonal, and problem-solving abilities.

• Proficiency in retail systems, point-of-sale tools, and reporting software.

• Ability to thrive in a fast-paced, target-driven environment.

• Matric required; tertiary qualification in Retail Management or Business Administration advantageous.

Benefits:

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  [email protected]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.