A leading transport company situated in Gauteng is urgently seeking the expertise of an experienced Operations Manager to join their team.

Responsibilities:

• Reporting challenges and progress at daily management meetings.
• Ensuring that daily SLA are met within agreed timeline.
• Pro-actively plan and manage all operational costs included scheduled resources.
• Build effective, value adding, transparent relationship with all service providers through regular communication and reporting.
• Compiling SOP and providing training on team members.
• Develop and execute functional operational plans that support business strategy and enable the distribution centre to meet budgets, goals, targets and due dates.
• Implement and maintain all required systems, processes and procedures within the outbound section of the distribution centre.
• Develop standard operating procedures for Production and Dispatch areas and monitor and enforce compliance.
• Maximize the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimise processes and find value-add opportunities for the division.
• Manage and report on service level agreements (including overseeing management information reports if relevant)
• Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers and employees) through regular communication, reporting and personal interaction.
• Ensure that distribution services meet quality standards and customer requirements, and that customer satisfaction levels meet agreed targets.
• Ensure that all outbound items leave the distribution centre within agreed time frames and that all inbound items are packed away correctly and within agreed time frames.
• Ensure that deliveries are on time as per agreed targets, improving processes where need be, and liaising with service providers to optimise processes.
• Manage and report on the operational budget, managing costs to ensure that costs are in line with budget.
• Overseeing process between dispatch team and in house couriers.
• Monitoring of OSP billing monthly.
• Financial planning, budgeting, forecasting, reporting and analysis of data.

Requirements:

• Supply Chain & Logistics Diploma/Degree or Industrial Engineering Diploma/Degree – Advantage
• Warehouse Management Systems experience – Essential
• Minimum of 4 years’ experience in logistics environment

If you meet the above requirements and want to make a career-changing move, apply today by either filling in the online application form or emailing your CV to [email protected]

You are welcome to contact Rebecca or Nehelene on 021 551 8638.