Technican
Hire Resolve
Parow, Western Cape
Permanent
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Posted 24 April 2026 - Closing Date 31 May 2026

Job Details

Job Description

A world class- class consulting engineering firm with a resource base across the country dedicated to the sustainablle development of Africa is looking for a Technician to join their team in Parow, WC. 

The technician will provide first-line and high-level desktop support, maintain system reliability, and assist with network and server administration under the guidance of the IT Manager. The role focuses on ensuring end-user productivity, data protection, and efficient IT operations.

Responsibilities: 

  • Provide first-line and high-level support for desktop hardware, software, and peripherals.

  • Maintain a comprehensive data backup system and ensure effective data loss control.

  • Manage and support Microsoft Active Directory for user and computer accounts.

  • Assist with LAN and Wi-Fi network support to minimise downtime.

  • Perform desktop and laptop imaging, software installations, and patch management.

  • Ensure all systems are protected against viruses and that antivirus definitions are up to date.

  • Support end-user applications including Microsoft Office Suite and AutoCAD (basic level).

  • Maintain accurate hardware and software inventory records.

  • Respond to IT support tickets in a timely and professional manner.

  • Assist with email client support (Exchange environment).

  • Keep abreast of technology changes and propose improvements to the IT Manager.

  • Ensure systematic storage and retrieval of data, including archived work.

Requirements: 
  • National Diploma / NQF Level 5–6 in IT, Information Systems, or Computer Networking 

  • A+ / N+

  • Microsoft Certified: Modern Desktop Administrator Associate

  • ITIL Foundation

  • IT focused Technical Certificate (e.g., A+, N+, MCP) with demonstrable practical experience

  • 2 – 3 years’ experience in a role as Desktop Support Specialist or IT Support Specialist

Technical Knowledge: 

  • Microsoft Windows Server (2008/2012/2016) – basic administration

  • Microsoft Active Directory – user and group management

  • Microsoft Office Suite support (Word, Excel, Outlook)

  • Desktop hardware troubleshooting and repair

  • Basic network infrastructure (TCP/IP, Wi-Fi, cabling)

  • Antivirus and backup software management

  • Exchange email client support (Outlook)

  • AutoCad support (advantageous but not essential)

Apply for this role today, contact Gaby Turner at [email protected]  or on Linkedin 
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: it [email protected]
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