Hire Resolve’s client in the Retail Industry is urgently seeking the expertise of a Retail Operations Manager to join their team in the Western Cape. The Retail Operations Manager will be responsible for orientating store layouts; improving and maintaining operational policies and procedures; and implement techniques that drive productivity, profitability and customer service levels.

Responsibilities:

• Advise and assist retailers with retail growth, profitability, and cash flow
• Liaise with and assist retailers with store openings and re-launches
• Analyzing and accurately interpreting store performance statistics and benchmarks to identify root causes of poor financial performance and develop action plans to improve
• Performing store audits through structured store visits and the provision of written reports
• Financial management – compile budgets in line with business strategy and growth plans
• Manage risk in potential bad debt
• Ensuring that store standards are upheld according to the specifications and the respective hygiene and store standards audits
• Engage with location-specific suppliers and service providers to facilitate growth and resolution
• Perform the role of a liaison for the Western Cape Distribution Centre across various functions of Logistics, Marketing, IT and Operations
• Identify service delivery obstacles and challenges and provide recommendations

Requirements:

• The ability to develop an open, sincere, and trusting relationship with our retailers
• Good business acumen and operational financial skills
• Valid Driver’s License, a necessity
• Must be willing to travel extensively
• Finance or Business-related tertiary qualification
• Computer literacy (MS Office)
• Retail management experience preferably at the management level
• Knowledge of FMCG is essential
• High energy levels with a high-stress tolerance
• Sound leadership and people skills
• Good interpersonal, analytical, and problem-solving skills
• Good skills in the following: communication, negotiation, planning, organizing, effective decision-making, and influencing
• Must be situated in the Western Cape

Benefits:

• R700K/yr - R900K/yr, salary negotiable

Contact Hire Resolve for your next career-changing move.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  [email protected]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.