Privacy Policy

INTRODUCTION

The Company believes in the responsible use of personal information collected in the course of its business and through its website. The Company is committed to safeguarding the privacy of your information.  This privacy policy sets out the basis on which any personal information collected by the Company from you, or that you provide to the Company, will be used, stored and processed (hereinafter referred to as “collect” or “collected”). This includes, but is not limited to, the collection of personal information or data from the use of the Company website. 

 By making use of the Company website, or interacting with the Company by mail, electronic communication or personally, you agree to be bound by the terms and conditions as set out in this privacy policy. 

If at any time you have queries that are not dealt with in this document, please visit our website or contact our compliance at compliance@hireresolve.us

WHAT INFORMATION IS COLLECTED

We may request, receive, store and record details that are defined as ‘Personal Information’ in terms of the POPI Act, from Clients, Candidates, Employees and Service Providers.  The Personal Information we process as a result of a visit to our website depends on the data provided by the user. 

If a user accesses the website but does not interact with the Company (i.e., Apply for an available position) the Company processes the data contained in cookies. 

If a user chooses to apply for an available position, registers as a user or submits a contact request, the Company will require the user to provide certain Personal Information necessary to complete the activities of the Company. 

USE OF PERSONAL INFORMATION 

The Company assures that the use of your personal information is lawful, reasonable and relevant to the activities of the Company. 

The Company may process your personal data collected through the website for the following purposes: 

Company Activities

The Company is in the business of Recruitment Services. The Company will process the personal data of users in order to run the business, which includes managing a relationship with the user, assessing the user’s suitability as a candidate; promoting the user as a candidate, matching candidates with available clients, administrative, accounting and corporate rights and obligations, and maintaining and using IT systems 

Service Delivery (SLA) 

The Company will process the Personal Information of users who indicate an interest in becoming a client of the Company in order to enter into a contract of service, match the client with potential candidates and perform the duties as set out under the service level agreement. 

Direct marketing

The Company may process Personal Information for direct marketing purposes in order to promote and develop services and provide industry-specific information the Company believes will be of interest to the user. Users are provided with the opportunity to opt out of direct marketing. 

Security, quality, and risk management

Personal Information may be processed for the purpose of maintaining security and within the scope of internal quality and risk analysis. 

Legal and Professional Requirements

Where the Company is subject to legal, regulatory and professional obligations, the Company may need to keep records to demonstrate that the services provided are in compliance with those obligations. 

DISCLOSURE OF PERSONAL INFORMATION 

 The Company may from time to time transfer or disclose Personal Information to other entities within One Group, of which the Company is a subsidiary, as well as third parties for any of the purposes as set out herein. 

USERS RIGHTS

 You may at any time: 

Request us to confirm what Personal information the Company has relating to you and by whom it was accessed. A fee may be charged for such a request;

Ask the Company to update or delete your information or refrain from using it; 

Unsubscribe from any of the Company’s electronic communications by following the unsubscribe link provided;

Enquire how your Personal Information has been used, if at all.

 The Company may refuse to delete Personal Information if such deletion would compromise an obligation in law which requires the Company to keep the information for a determined period or if such deletion would compromise the Company’s ability to render the company activities. 

You indemnify the Company against any damages that may arise from the request in such circumstances or damages that may follow as a result thereof. 

SECURITY BREACH

 The Company has in place up-to-date, reasonable technical and organizational security measures to protect users’ Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorized disclosure or access to information collected through the use of the website. 

Despite this, absolute security cannot be guaranteed in respect of physical data storage or data stored electronically. Should a breach occur, the Company will ascertain how and where the breach occurred and make sure that the risk is addressed immediately. 

 The Company will ascertain which data has become vulnerable as a result of the breach and notify the user immediately. The Company will assist the user in minimizing any potential damages that he/she may suffer as a result, where possible. 

CHANGES TO THE PRIVACY POLICY

 From time to time, the Company may revise this policy to reflect the Company’s initiatives, changes in law or technology or changes in practice with regard to the collection of Personal Information. 

Changes to the policy will be published on the website. 

Terms of Use

Hire Resolve Website Terms And Conditions Of Use (www.hireresolve.za.com)

1. Terms and Conditions of use:

1.1. Hire Resolve grants you (the user) a limited license to access and make personal use of this site on the following Terms & Conditions:

1.1.1. These Terms & Conditions regulate the use of the Hire Resolve website (www.hireresolve.za.com) by you. By visiting or using the site you agree that you have reviewed the whole website and all of its navigation and content and you both understand and accept these Terms & Conditions of use of this website (www.hireresolve.za.com). The website has been put in place for your personal use and the Terms & Conditions govern the relationship between you and the company (Hire Resolve).

1.1.2. Hire Resolve reserves the right to update the Terms & Conditions of use of the Hire Resolve website (www.hireresolve.za.com) for legal or operational reasons. The changes made will apply immediately. We aim to update the website regularly and the company may change the content at any time.

1.1.3. If you cannot agree to these Terms and Conditions then please do not use the Hire Resolve website. If you do not agree with changes made to the Terms & Conditions then please stop using the Hire Resolve website immediately. Should you need any clarification on the Terms and Conditions please contact us at the contact details provided on this website before using or continuing to use the website.

1.1.4. By accessing and/or using and/or continuing to use the Hire Resolve website (www.hireresolve.za.com) you are in agreement with the Terms & Conditions of use of the Hire Resolve website (www.hireresolve.za.com) and agree to be bound by these Terms & Conditions. Further, users who use this website do so of their own volition and at their own risk and need to ensure compliance with all applicable laws and regulations.

2. Disclaimer

2.1. Hire Resolve has used and will continue to use reasonable care in preparing the content on the Hire Resolve website (www.hireresolve.za.com). The information provided is purely for information purposes and Hire Resolve neither warrants nor guarantees the accuracy or completeness of the information on the Hire Resolve website (www.hireresolve.za.com) and you should use caution and make further independent enquiries and obtain any necessary professional advice before relying upon such information. The material on the Hire Resolve website content may be out of date at any time and Hire Resolve is under no obligation to update such material. Please inform us of any errors and/or omissions and we will attempt to correct it as soon as possible.

2.2. Hire Resolve shall not be liable for any loss suffered as a result of the use of the Hire Resolve website (www.hireresolve.za.com). As such Hire Resolve disclaims all liability for any loss, liability, damage or expense of any nature whatsoever which may be attributable to the reliance on information or links provided through the website. Should Hire Resolve breach these Terms & Conditions then it could only be liable for direct and foreseeable losses suffered.

3. Privacy

3.1. Hire Resolve believes in the responsible use of personal information collected in the course of its business and through its website.

3.2. As a condition of the use of the Hire Resolve website (www.hireresolve.za.com) any details that you provide must be correct. Such details shall include but not be limited to registration details. Should any of these details change then you must inform Hire Resolve immediately. Hire Resolve User names and Passwords must be stored safely and must be kept confidential. Hire Resolve reserves the right to restrict access to the services provided through this website to a user when it detects irregular activity or the company detects a breach of its Terms & Conditions or for any other reason whatsoever.

3.3. Please also be aware that small text files sent from the Hire Resolve web server to the users’ internet browser can be saved on the user’s hard drive of the user’s computer. These text files are called ‘Cookies’ and do nothing harmful to your system or to the user. In fact ‘Cookies’ give information to the browser to improve the user experience. You can enable and disable cookies by configuring your settings on your internet browser. Please be aware that web servers collect domain IP addresses and utilise such information to report periodic traffic statistics.

3.4. Hire Resolve reserves the right to disclose information about a user to the authorities when required to do so and to ‘The Company’s’ professional advisers and/or operational subcontractors. Hire Resolve will attempt to put in place confidentiality contracts with any external party that the company operates with.

3.5. Should you wish to unsubscribe please use the unsubscribe links provided or contact a senior officer of the company and request such ‘unsubscription’. Such cancellation shall not infringe on the statutory rights of either you the user or the company.

4. Intellectual Property

4.1. This Hire Resolve website (www.hireresolve.za.com) and all content therein is under the copyright of Hire Resolve. Hire Resolve is the owner and/or licensee of all information, methods, processes, designs and intellectual property that form the Hire Resolve website (www.hireresolve.za.com). This is protected by inter alia copyright laws and other laws. Hire Resolve reserves all such rights.

4.2. A user may print off a single copy and/ or download extracts of any page(s) from the Hire Resolve (www.hireresolve.za.com) website for personal use and reference. The user may also bring such website content to the attention of others in your company.

4.3. The user may not modify physical or digital copies of website content whether text, image or video content. Hire Resolve must be acknowledged as the owner of website content

4.4. The user may not use any website content or part thereof for commercial purposes without obtaining Hire Resolve Financial Manager’s written permission to do so. The user may not distribute, cache or re-transmit any of the site content without obtaining Hire Resolve Financial Manager’s written permission to do so.

4.5. Should you breach these terms of use you must inform Hire Resolve and at Hire Resolve’s discretion you must return or destroy any copies of such material.

5. Exclusions:

5.1. Hire Resolve will make its best efforts attempt to make sure that its website is 99.9% available (uptime). There will be occasional downtime for upgrades and website maintenance.

5.2. Hire Resolve does not warrant or guarantee that the service will be error-free. Should you be experiencing any problems with the website (www.hireresolve.za.com) please contact an officer of Hire Resolve and the company will take appropriate action.

5.3. Hire Resolve cannot warrant nor guarantee the existence or currency of any position advertised on the Hire Resolve website;

5.4. Hire Resolve cannot warrant nor guarantee that by registering your CV and or details with Hire Resolve through its website or otherwise that you will get a response, interview and/or position and/or job

5.5. Hire Resolve cannot warrant nor guarantee the that any company and/or employer and/ or customer and/or involved third party will keep confidential any of your information provided to such party; or

5.6. Hire Resolve cannot warrant nor guarantee the final terms and length of any placement obtained through Hire Resolve or the company’s website or through one of the company’s advertisements.

6. Applicable Law

6.1. Should we not be able to resolve any disagreement amicably and court proceedings become necessary then you agree that the courts of London, United Kingdom or a jurisdiction of Hire Resolve’s choice will be used.

6.2. Should you breach these Terms and Conditions and Hire Resolve decides not to enforce its rights at the time then Hire Resolve reserves its rights to pursue such enforcement of its rights and remedies at a time convenient to Hire Resolve at a later date.

7. General

7.1. If you are a company that would like Hire Resolve to provide recruitment and staffing services to you then please ask for a copy of our standard terms and conditions and we will send them to you. Please contact us at the contact details provided on this website before using the website.

Please contact info@hireresolve.za.com or use the contacts in the Contact Us section of the website should you want to contact the company with regards to these Terms & Conditions.