Job Details
Job Description
Responsibilities
Underwriting Operations
Issue new policies, renewals, and endorsements on the C360 System
Prepare new business quotes
Underwrite in accordance with standards, policies, and procedures
Support the sales team in acquiring and retaining profitable business
Attend to administration and written communication
Ensure all documentation is accurate and properly authorised before dispatch
Resolve queries in line with service standards
Negotiate renewal terms and prepare renewal documentation
Complete renewal reviews and calculate retentions
Request and monitor survey requirements as per procedures
Address unprofitable or overexposed policies
Check all policies before sending to clients
Maintain accurate electronic records
Handle inbound client calls for queries, amendments, or additional cover
Client Service & Communication
Maintain service, quality, and output within defined processes and standards
Resolve escalated client queries and complaints
Provide feedback on resolved matters
Develop work routines aligned with operational plans to meet service goals
Share knowledge and assist in standardising procedures
Team Collaboration
Align behaviour with the organisation's culture and values
Share product, process, and systems knowledge with colleagues
Work closely with the underwriting team to ensure service level targets are met
Continuous Improvement
Ensure compliance with internal policies and procedures
Identify and recommend process improvements
Requirements
Matric (Grade 12)
NQF Level 5 in Short-Term Insurance
Regulatory Exam Level 1 (RE5)
Commercial Lines Class of Business
DOFA confirmation (from FSCA)
Experience
Minimum 5 years of relevant commercial underwriting experience
Prior experience with binding authority
Cardinal 360 system experience is advantageous
Please Note, if you don't match the Requirements or Industry, you won't be consider for this role..
Benefits
- Competitive Salary
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- Send me your CV on +27 63 584 7231 (Whatsapp)
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [email protected]
- Please use "Underwriter" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise