Hire Resolve is currently seeking a Commercial Underwriter on behalf of our client — a leading player in the short-term insurance industry, based in Bryanston. This is an exciting opportunity to join a reputable insurer known for its robust commercial portfolio and strong presence in the market. The ideal candidate will bring solid underwriting experience, a sharp eye for risk assessment, and a client-centric mindset to contribute to the continued growth and success of the underwriting division.

Responsibilities

Underwriting and Policy Administration

• Issue new policies, renewals, and endorsements using the C360 system

• Prepare new business quotes

• Underwrite in line with established standards, policies, and procedures

• Support the sales team in acquiring and retaining profitable business

• Handle all policy documentation and ensure accuracy and compliance

• Review and authorise documentation before dispatch

• Resolve queries according to company protocols

• Negotiate renewal terms and prepare renewal documents

• Conduct timely renewal reviews and calculate retentions

• Request, monitor, and follow up on surveys as required

• Identify and correct unprofitable policies

• Ensure adequate risk exposure levels across policies

• Final review of policies before delivery to clients

• Provide client support through telephone communication for queries or amendments

• Maintain organised electronic records of all work

Customer Service Delivery

• Ensure service and quality levels meet required outputs and standards

• Resolve escalated customer complaints and provide appropriate feedback

• Align daily routines with operational plans to meet service delivery targets

• Contribute to the creation of new service delivery standards and procedures

People Practices

• Align with company culture and values

• Share product, process, and system knowledge with colleagues

• Collaborate effectively with the underwriting team to meet service goals

Continuous Improvement

• Adhere to all organisational policies and practices

• Identify and recommend improvements to underwriting and administrative processes

Requirements

Education & Qualifications

• Matric (Grade 12)

• NQF Level 5 in Short-Term Insurance

• Regulatory Exam Level 1

• Minimum of 5 years relevant commercial underwriting experience

• Confirmation of DOFA from the Financial Sector Conduct Authority (FSCA)

• Experience with the Cardinal 360 system is advantageous

Knowledge

• Proficiency in Microsoft Office

• Strong understanding of commercial insurance products and the financial services industry

Skills & Attributes

• Strong analytical and attention-to-detail abilities

• Ability to work independently and collaboratively

• Proactive, diplomatic, and solution-oriented

• Excellent communication skills—verbal and written

• Effective task prioritisation

• Logical and professional approach to work

• Strong work ethic and dependability

• Resilience in a high-pressure, fast-paced environment

• High ethical standards

Benefits

• Market-related salary

• Contact Hire Resolve for your next career-changing move today

  • Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [email protected]
  • Please use "Commercial Underwriter" as your subject line when applying via email 

  We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise