Hire Resolve’s client is seeking a proactive Administration Assistant & Customer Liaison to join their team in Richards Bay. This role is responsible for overseeing staff duties—both weighbridge and operational—when a site supervisor is unavailable.

Key Responsibilities:

• Maintain stock accountability by generating and distributing reports to customers.
• Manage office supplies and ensure efficient office operations.
• Ensure sufficient staffing for the weighbridge.
• Oversee the cleanliness of weighbridges and verify accurate FEL readings when checking scales.
• Address and resolve technical or staff-related issues.
• Perform ad hoc duties as assigned by management.
• Scan and upload RMTS documents to the core drive.
• Conduct site visits across three locations to ensure operational efficiency, including printer functionality and necessary maintenance.
• Supervise operators during train loading.
• Ensure FELs are refueled and checked at the weighbridge before train loading.
• Provide guidance to weighbridge operators, ensuring they adhere to operational procedures.
• Assist employees with clocking system issues and handle the distribution of release documents to Transnet.
• Validate and correct weighbridge data, ensuring accurate records.
• Maintain and track the weighbridge roster.
• Coordinate the cleaning schedule for weighbridges in collaboration with Sandi.
• Scan and archive customer load-out tickets.
• Serve as the primary point of communication for customers.

Requirements:

• Degree/Diploma in Administration.
• Knowledge of Power BI (ability to generate reports and input data).
• Proficiency in MS Excel (data reading and manipulation).
• Strong communication skills.
• Excellent command of the Microsoft Office Suite and related software.
• Exceptional attention to detail.
• Strong organizational and coordination skills.
• Commitment to customer service excellence.

This role is ideal for someone who thrives in a fast-paced environment and is capable of multitasking across administrative and operational functions.

Contact Hire Resolve for your next career-changing move.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us  or email us your CV:  [email protected]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.